FAQ

How to cancel the subscription?
We offer 7 days free trial and after that, you have to opt one of our paid subscriptions. Our subscription period is monthly i.e. you will be charged on mon...
Mon, 1 May, 2017 at 6:45 AM
Why location access is required by the TeamSpoor app?
We need user's phone location access to get the real-time location through GPS & Mobile Tower. Android and iOS doesn't allow any app to access...
Mon, 1 May, 2017 at 6:50 AM
Why I am not able to see GPS footprints of Field Executives?
GPS footprints are the locations where we have collected the user location. According to the data collected by the system, it creates a route MAP. This ...
Mon, 8 May, 2017 at 2:32 AM
What is geo-fence & how accurate it is?
A geo-fence is a virtual perimeter for a real-world geographic area. A geo-fence could be dynamically generated—as in a radius around a store or point locati...
Mon, 8 May, 2017 at 2:41 AM
Custom form not working on iPhone
Custom form is not yet available on iOS app. Please create a support request and we will update you once it is available on the platform.
Tue, 3 Oct, 2017 at 7:51 AM
How many users I can create under LifeTime free account?
The LifeTime free account doesn't limit you on the number of users you can track. You can create unlimited number of users under this account without p...
Mon, 4 Feb, 2019 at 9:50 AM
What are the limitation of LifeTime free account?
The LifeTime free account comes with unlimited number of users for the lifetime, however there are few limitations under this account. Features Availabl...
Mon, 4 Feb, 2019 at 9:52 AM